TERMS AND CONDITIONSGUARANTEEIf you buy second party equipment from us (servos, motors, speed controllers, etc) you will be covered by the guarantee of the supplier of this material to us, but if you have a failure of this equipment and your model is damaged, Baudismodel's guarantee does not cover that situation. The models you buy from us, has two years guarantee that covers mistakes in production. If you have some problems with your model, you must inform us as quick as possible and we will take special actions depending on the specific situation. In any case, the model will have to be sent to us for detailed inspection, Baudismodel covers the shipping cost if we find a certain problem in the fabrication of the model. DAMAGED SHIPMENT POLICYDo not accept a package that is visibly damaged. Open the package in the carrier's presence. If contents are damaged, refuse to accept the item from the Carrier. Notify Baudismodel immediately. Do not discard anything and keep all items intact. We will begin claim proceedings and give you instructions on what steps to take. If the damaged package/item is left at your door, do not open it. Take the damaged package to your local Carriers office and open it in their presence. Replacement merchandise will be shipped by Baudismodel upon receipt of claim proceeds. We pack using the finest custom boxes that far exceed all carriers standards! PLEASE NOTE; Baudismodel cannot be held liable for any 4th party, or other carrier not hired, or insured by us! DEFECTIVE MERCHANDISEPlease notify Baudismodel at once. We will give you instructions on how to proceed. Damage sustained during the act of Dynamic Soaring is NOT considered a defective aircraft kit. Our models are designed for a certain range of flying speed. They are recommendend for specialists that understand this limitation. Damage because innapropiate use of our models is NOT considered a defective aircraft kit. SAFETY POLICYMany of our products have the ability to cause great harm and/or physical damage if used incorrectly. Incorrect use includes improper installation/construction/assembly of our products, improper flying or use of our products. WEBSITE USE POLICYBaudismodel.com strives to make it's website accessible to all users. The text size is flexible, and can be adjusted in the "View" drop-down menu of your browser. Baudismodel's content and images are copyrighted and protected information. Use of our materials is only allowed with express written consent. Baudismodel makes every effort to make sure the information on our site is valid and accurate. However, occassionaly we do make an error. If you seen an error, please contact us immediately so that it can be resolved. PRIVACY POLICYCOLLECTED INFORMATIONWe collect financial and personal information to the extent necessary to process product orders. This information is only used to conduct the fulfillment of the visitor's order and is not shared with outside entities except as needed to fulfill the customer's payment obligation. We collect only aggregate information on what pages visitors access. The information we collect is used for internal review to improve the web site. We do not share this information with any other organization for commercial purposes. Upon request we provide site visitors with access to contact information that we maintain about them and a description of any other information that we maintain about them. Consumers can review this information by submitting a written request to our address below. Upon request, customers have the ability to have inaccuracies corrected in contact information, financial information, transaction information, and any communications that the customer/visitor has directed to the site. Corrections must be provided in writing and signed and dated by the customer. PROTECTION OF COLLECTED INFORMATIONWe take steps to protect information that is collected as outlined above. These include encryption of transmitted data to and from our website and that of our third-party suppliers, encryption of stored data on our computer network/systems, and firewall protection of our computer network/systems from potential malicious acts by unauthorized parties. USAGE OF INFORMATIONIf you supply us with your postal address you will be added to our customer database. This database is used to maintain ready reference to customer data for the purposes of fulfilling future orders. This information may be used by Baudismodel in the future for the purposes of mailing updated product information to potential consumers. Visitors who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed or to provide information specifically requested by you. Your name and address information are provided to our credit card processing provider for the purposes of fraud prevention and verification of card ownership. Your telephone number is never shared with entities outside of Baudismodel. CHANGES TO THIS POLICYFrom time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically. THIRD PARTY PROVIDERSWe use third party providers for various services. While we try to select companies with fair privacy policies, we cannot be responsible for their actions. It is suggested you read the privacy policy of each provider if you have any concerns. VIOLATIONS OF THIS POLICYPlease contact us for clarification if you feel this site is not following its stated privacy policy. We will investigate all alleged violations and take corrective action when necessary to rectify the situation and prevent further recurrence. FOR FURTHER INFORMATIONIf you have any questions or comments about our privacy policy please contact us. CONTACT BaudismodelWe can be reached via mail or email for ordering, service, and support. We have a team of professionals ready to help you. Baudismodel.com Email: info@baudismodel.com |